Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Isabelle Nicely

Isabelle Nicely

July 9, 2026

5  out of  5
rating by Isabelle Nicely
"All the state farm employees in Logan's office are so friendly & helpful when I go in to pay my insurance."
Profile photo of Carrie Nicely

Carrie Nicely

July 9, 2026

5  out of  5
rating by Carrie Nicely
"Logan is very professional but very easy going. He was very helpful. Not only did I switch my auto & homeowners insurance to him, But I also had him help me with some of my financial advising for my thrift savings plan & I am very happy with the rollover & outcome. Highly recommend!!!!!"
Profile photo of Tater Maphis

Tater Maphis

July 1, 2026

5  out of  5
rating by Tater Maphis
"Great job couldn’t of been happier with service I got from him"
Profile photo of Lexi Warnock

Lexi Warnock

July 1, 2026

5  out of  5
rating by Lexi Warnock
"very nice and helpful"
Profile photo of Stephen Dailey Jr.

Stephen Dailey Jr.

July 1, 2026

5  out of  5
rating by Stephen Dailey Jr.
"Great customer service and great prices! Thank you Austin"
Profile photo of Shawnee and Greg McElfish

Shawnee and Greg McElfish

July 1, 2026

5  out of  5
rating by Shawnee and Greg McElfish
"I would like to write about Jennifer S.who takes care of us at State Farm. She makes you feel very good when you call, her voice is positive upbeat and if you’re having a bad day, she’s the kind of person you would like to speak to Excellent ability to explain something if you are not able to understand it or you are frustrated she is positive when you may be unhappy about a situation and she works to help. You will understand the decision without taking away from State Farm. I highly recommend her to be a trainer for all other intake Personnel at State Farm offices. You have one of the best and you need to hold onto her and I am very glad that she takes care of us. Thank you for allowing me to give her recognition that she deserves. Shawnee L McElfish- State Farm client for over 50 years."
Profile photo of Alexis Moreland

Alexis Moreland

June 30, 2026

5  out of  5
rating by Alexis Moreland
"Laura does a great job! Highly recommend!!"
Profile photo of Frank Hannah

Frank Hannah

June 30, 2026

5  out of  5
rating by Frank Hannah
"Wow, I had an enjoyable experience talking with Austin. He was very efficient. He allowed me all the time I needed to make decisions. Very Satisfied with the results!"
Profile photo of Jonna Welch

Jonna Welch

June 30, 2026

5  out of  5
rating by Jonna Welch
"I absolutely love this insurance agency. They are always so friendly and helpful."
Profile photo of Jason Stewart

Jason Stewart

June 26, 2026

5  out of  5
rating by Jason Stewart
"Very Friendly and Helpful made it easier to change companies very competitive rates."
Profile photo of glenna allen schnabel

glenna allen schnabel

June 26, 2026

5  out of  5
rating by glenna allen schnabel
"Fantastic Agent. I am so so pleased with the knowledge and the assistance in all my needs.
Thank you."
Profile photo of glenna schnabel

glenna schnabel

June 26, 2026

5  out of  5
rating by glenna schnabel
"Fantastic Agent. Walked me through all my needs and explained in detail in a way I was able to understand completely. Greatly appreciate his knowledge and help."
Profile photo of Stephen Wood

Stephen Wood

June 25, 2026

5  out of  5
rating by Stephen Wood
"Lauren did a great job! We were in the market for new insurance because of a terrible experience with how things were handled by our provider of 20 years. Her outreach was very much the perfect timing, and she couldn’t have been more helpful in terms of making sure everything we needed was handled and had a big discount to what we were paying."
Profile photo of Diana Twigg

Diana Twigg

June 24, 2026

5  out of  5
rating by Diana Twigg
"Very good experience. Austin was very helpful in setting me up with new car insurance at a better deal than I had with another company. Which I appreciate very much."
Profile photo of Marcus Washington

Marcus Washington

June 17, 2026

4  out of  5
rating by Marcus Washington
"Austin did and amazing job helping me find the best price for my full coverage insurance thank you again austin great work"
Profile photo of Chris Shafer

Chris Shafer

June 11, 2026

5  out of  5
rating by Chris Shafer
"My agent was very professional very satisfied with there work and prices ! Thank you Austin"
Profile photo of Charissa Bishop

Charissa Bishop

June 10, 2026

5  out of  5
rating by Charissa Bishop
"Very personal service. Small town feel where they know me and want to help me with my insurance needs"
Profile photo of Garrett Long

Garrett Long

June 9, 2026

5  out of  5
rating by Garrett Long
"Austin put in work and gave us an excellent deal on our auto insurance."
Profile photo of Christian Blackwell

Christian Blackwell

June 4, 2026

5  out of  5
rating by Christian Blackwell
"Austin made switching insurances a breeze for me. I’m not a very tech savvy person but he walked me through and talked me through it all and saved us well over 1200 a year in auto policy’s and home owners insurance. Definitely consider reaching out to him if you have questions or need quotes!!!!"
Profile photo of Haley Dolly

Haley Dolly

June 4, 2026

5  out of  5
rating by Haley Dolly
"Laura is very helpful and kind. She listened to my needs and helped me get the right coverage, for an excellent price"
Profile photo of Tara Brook

Tara Brook

June 3, 2026

5  out of  5
rating by Tara Brook
"Very knowledgeable and helpful. Saved me 50% on my car insurance!"
Profile photo of Kevin Morgan

Kevin Morgan

June 2, 2026

5  out of  5
rating by Kevin Morgan
"Austin was great to work with getting our auto coverage set up for our personal and business use."
Profile photo of jessica brandt

jessica brandt

May 29, 2026

5  out of  5
rating by jessica brandt
"Logan was very helpful. They answerd all my questions and were very pleasent to deal with."
Profile photo of William Elias

William Elias

May 28, 2026

5  out of  5
rating by William Elias
"Great service and support throughout the entire process. I moved from Alabama to WV so had to change everything."
Profile photo of Patricia Nix

Patricia Nix

May 28, 2026

5  out of  5
rating by Patricia Nix
"Austin provided excellent service and was thorough from start to finish. I am recommending Austin and your agency to all my friends and family. Thank you!!!!"